Last Updated: JAn 2024,

1. Return Eligibility:

We want you to be completely satisfied with your purchase from Ultimate Solution. If for any reason you are not happy with your order, we accept returns within 30 days from the date of purchase.

2. Return Conditions:

To be eligible for a return, the following conditions must be met:

• The eyewear must be in its original condition, including all tags and packaging.
• The item must not show signs of wear, damage, or alteration.
• Prescription lenses or customized products may be subject to additional terms.

3. Return Process:

To initiate a return, please follow these steps:

• Contact our customer support team at contact@xanish.com within 7 days of receiving your order.
• Provide your order number, a brief reason for the return, and any relevant photos if applicable.
• Our customer support team will guide you through the return process and provide you with a return authorization if your request is eligible.

4. Refund Options:

Upon receiving and inspecting the returned item, we will notify you regarding the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.

5. Shipping Costs:

Shipping costs are non-refundable, and customers are responsible for return shipping expenses. We recommend using a trackable shipping service to ensure the safe return of your item.

6. Exchanges:

We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process, and then place a new order for the desired item.

7. Damaged or Defective Items:

In the rare event that you receive a damaged or defective item, please contact our customer support team immediately. We will provide instructions for returning the item and arrange for a replacement or refund.

8. Contact Us:

If you have any questions or concerns regarding our refund policy, please contact us at contact@xanish.com ,